Shipping


SF Express (Local Commercial And Industrial Areas/ EF Lockers/ 7-11/OK Convenience Stores Pickup)

RegionDelivery MethodDelivery charge
Hong KongS.F. Express - Payment on DeliveryFree Shipping on Purchase above HK$500
Hong KongSF Self-pickup - EF Locker/Pickup Store - Payment on DeliveryFree Shipping on Purchase above HK$500
Hong KongSF Self-pickup (Convenience Store/ Shell Gas Station) - Payment on DeliveryFree Shipping on Purchase above HK$500

$30 will be charged for first the kg, and $6 for every additional 0.5kg. No additional charges for delivering to residential or remote areas.

Under most circumstances, in-stock order will arrive between 2 and 3 working days. SF Lockers are available all over Hong Kong. Overseas overseas delivery is available but excludes food and cosmetic.

Please refer to SF Express website https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_service_partner_address/ or check with us.

Search with tracking Number
https://htm.sf-express.com/hk/tc/index.html

Delivery Arrangement:

  1. When the customer fills in the delivery information at the time of “check out”, please fill in the code (Example: 852M1006) of the authorized pick up store under “Add Comments About Your Order”. Fill in the full address of the Convenience Store under “Address”.
  2. When the courier has delivered the items to the authorised Convenience Store, SF Express will send a pick-up notification via SMS to the customer.
  3. To pick up the goods, customer is required to present the SMS notification sent by SF Express as a verification.
  4. Recipients are required to pick up the goods from the designated 7-11 or OK Convenience Stores within 3 days from the receipt of the SMS notification. SF Express will return the goods if they are not picked up. If the customer needs to retrieve from returned items from the courier, please contact SF Express Customer Service Hotline at (852) 2730 0273 to re-schedule a collection date.